Your voice agent manages patient communication seamlessly across phone and SMS — no more missed calls or delayed responses.
Answer new patient inquiries, service questions, and appointment requests instantly without hold times.
Patients can text for quick answers ("What are your hours?" "Do you accept my insurance?") and get immediate responses.
Proactively remind patients about upcoming appointments, follow-ups, or overdue visits.
Send confirmations, pre-visit instructions (e.g., "Arrive fasting for your lab test"), or payment reminders.
Ensure every call is answered, even when staff are busy or the clinic is closed.
Detect urgent cases and escalate directly to on-call staff or provide emergency instructions.
As HealthyAI interacts with patients, it can trigger workflows and update your systems automatically — removing manual tasks for your staff.
Create, update, or cancel appointments directly in your practice management system when patients call or text.
Trigger payment reminders, send billing links via text, or flag overdue accounts in your billing software.
Log patient questions and requests into your CRM or ticketing system (e.g., "request lab results"), ensuring providers follow up.
Reset portal access, send login instructions, or trigger secure messages without staff involvement.